Novum West - Tower 2 翰林峰 - 2座

Helena understands my needs and is always well-prepared. She is also very responsive and reliable. She helped me negotiate aggressively on the rental price and also the terms to make sure my benefits are maximised. I highly recommend Helena if you are looking for an apartment in Hong Kong.

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.

Professional service with accurate information. Good communication with both sides. I feel well served.